While Voice over Internet Protocol (VoIP) technology itself is easy to use, there remain several questions about its nature and deployment that every business owner should ask. Should VoIP be on-premises or cloud-based? What’s the difference between a mobile VoIP client and a software-based application? What VoIP service is best for your business? The following […]

Artificial intelligence (AI) and Voice over Internet Protocol (VoIP) are among the fastest-growing elements in the technology industry. Emerging AI-driven applications and cloud-based services provide significant enhancements to businesses, with AI’s cognitive nature and VoIP’s cost-saving potential proving to be a match made in heaven. As time goes by, these technologies will become staples in […]

Thanks to Voice over Internet Protocol (VoIP) technology, business communication has vastly improved and is now more cost-efficient. Using a variety of VoIP platforms, businesses and individual users can easily make calls and conduct video conferences. But cybercriminals continue to explore ways to hack into systems — even via VoIP. VoIP makes it easy to […]

Poor call quality is not only frustrating but also detrimental to your business operations. So when deploying your Voice over Internet Protocol (VoIP) service, take a proactive approach and learn about possible call quality issues you might experience. This way, you will be able to easily diagnose and troubleshoot these problems. Choppy voice The main […]

There is such a premium on real-time business information nowadays that it’s inconceivable that some companies still patiently work with outdated communications systems. Good thing unified communications is now available for enterprises that need to take the leap. What is unified communications? Unified communications (UC) allows you to manage all your communications as one piece […]